What is Mental Health First Aid?

Mental health first aid is the help provided to a person who is developing a mental health problem, or who is in a mental health crisis (e.g., the person is suicidal or has had a traumatic experience). Like physical first aid, mental health first aid is given until the person receives professional help or until the crisis resolves.

Mental health first aid strategies are taught in evidence-based training courses authored by Mental Health First Aid (MHFA) Australia and delivered by accredited MHFA Instructors across the country. Heart2Heart offers MHFA Courses  as authored by MHFA Australia, delivered by Instructors who are currently accredited by MHFA Australia.


Standard Mental Health First Aid Course

The 12-hour Mental Health First Aid (MHFA) course teaches adults how to provide initial support to adults who are developing any of the following mental health problems, experiencing a worsening of an existing mental health problem or mental health crises:

  • Developing mental health problems

  • Depression

  • Anxiety problems

  • Psychosis

  • Substance use problems.

  • Mental health crises

  • Suicidal thoughts and behaviours

  • Non-suicidal self-injury

  • Panic attacks

  • Traumatic events

  • Severe psychotic states

  • Severe effects from alcohol or other drug use

  • Aggressive behaviours.


Workplace Delivery

Heart2Heart delivers in house training for organisations with content tailored to suit client needs. Workplace courses include the same material as the standardised course developed by Mental Health First Aid Australia, customised by accredited MHFA Instructors to incorporate relevant examples and local information. 

We recommend organisations adopt a model that addresses the overall workplace culture around mental health as well as appointing designated Mental Health First Aiders in the same way you would appoint First Aid officers. 

Further reading:

Implementation Guide for Mental Health First Aid in the Workplace

ROI Report into Mental Health initiatives in the Workplace